We have a great system here, and Kate, our manager, gives us the right tools and the right training for us to be able to go ahead and speak with clients. Kate was a big influence in my growth, listening to how she approaches clients helped me structure my pitch and feel comfortable to deliver the right message to the clients.
First, we’ve got great tools and systems that help us keep track of each client in different countries. Personally, I divide my day between two. In the mornings, I talk with clients from Asia like Dubai, Singapore and so on, and in the afternoon with clients from other countries, like the US so we can adjust our working time with their timezone.
We have a very good team here so we bounce off each other in the office, so we get ideas from everyone. The company itself helps us a lot, we do a lot of group meetings, we go out just to get to know everyone because everyone so everyone feels comfortable. I think that’s good as it gives us motivation to work and you are happy, so that’s definitely a good influence.
Our secret is actually listening to the clients and then getting him to know what we do in our company. We are a fairly new but very unique company and we do have several departments which makes the client feel more secure. We’re not here just to sell and then go away - we are here for the clients throughout the whole process and whenever they need it.
The measures the company took were great. The safety of the staff was their number one priority- The best thing that happened was knowing that, despite the pandemic, we were all working, everyone was giving their 100% and we managed to get the results healthy.
Obviously getting a deal closed is great, but knowing that someone is happy and someone is purchasing a property, and coming to our country, and choosing us Portugal Homes, - and choosing me to be their advisor - is a great accomplishment for me.
Portugal is always going to be my country, I was born here. Going to the UK was a great experience for me as it is a different culture and different lifestyle but I always wanted to come back to Portugal, because the country is lovely. When we’re explaining its beauty to clients, it’s actually hard to make justice to how beautiful it is and how much potential it has.
First one is safety, security - Portugal is one of the safest countries in the world. The second one is health as the health system is very fast and very responsive; the thirst one, I’d go for a lifestyle as the weather is great, the food is good and people are very welcoming. We have great outdoor places and beaches, so it’s a great place to relocate to.
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