Careers at Portugal Homes

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Careers at Portugal Homes

Property Listers | Algarve

Portugal Homes, a leading real estate agency with AMI Licence 14414, is looking for Property Listers with some experience in the field. However, junior candidates with the right profile will also be in consideration for the job and have access to training from our Property Listers team. 

 

We’re offering:
  • A competitive salary for the right candidate;
  • Full help and support from the office team;
  • Training provided by our Property Listers team;
  • Between 40k/60k expected earnings;

 

Candidate Requirements:
  • Fluent in Portuguese, English, and an extra language would be a plus;
  • Proactive, dynamic and flexible in dealing with stressful situations;
  • Professional, punctual and with a positive attitude;
  • Will to learn;
  • Driver’s License

 

How to Apply

To apply, please send your CV/resumé in English to info@portugalhomes.com, referring to the position you're applying for in the email's subject.


After Sales | Lisbon

Retailing & Clientele |  in Lisbon, Portugal

Portugal Homes, a leading estate agency with an AMI Licence 14414, an APEMIP membership 5940, is currently looking for people to add value to our After Sales  department. The After Sales department is a key market differentiator of Portugal Homes. We have designed a unique and unrivalled service tailored to our clients' needs. We have an in-house team that is solely committed to satisfying clients' needs post-purchase, and who guides them through every step of the way. We believe that by providing this service to all clients we are following our company's core values of honesty, trust and accountability, in everything we do - even after a client has made a purchase. 

 

Profile & Skills:
  • Advanced customer focus and customer service skills.
  • Great verbal and written communication skills.
  • Ability to remain calm and in control of a situation.
  • Microsoft Office and other useful software.

 

Requirements:
  • Experience working in a call centre and Sales environment.
  • English Fluent.

 

Responsibilities:
  • To serve clients, sell products and meet clients' needs.
  • Service existing accounts and establish new accounts.
  • Recommend changes in products, services, and policies by evaluating results and competitive developments.
  • To resolve clients' complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
  • Drive sales through engagement with clients, suggestive selling, and sharing service knowledge.
  • Update managers by consolidating, analysing, and forwarding daily action summaries
  • Provide product, promotion, and pricing information by clarifying clients' requests, selecting appropriate information, forwarding information, and answering questions.

 

How to apply:

Please send us your CV in English to info@portugalhomes.com, with your name and position in the email's subject


Property Management - After Sales | Lisbon

Property Management Expertise |  in Lisbon, Portugal

Portugal Homes, a leading estate agency with an AMI Licence 14414, and an APEMIP membership 5940, is currently looking for people to add value to our After Sales  department. 

The After Sales department is a key market differentiator of Portugal Homes. We have designed a unique and unrivalled service tailored to our clients' needs. We have an in-house team that is solely committed to satisfying clients' needs post-purchase, and who guides them through every step of the way. We believe that by providing this service to all clients we are following our company's core values of honesty, trust and accountability, in everything we do - even after a client has made a purchase.

 

Profile & Skills:
  • Advanced customer focus and customer service skills.
  • Great verbal and written communication skills.
  • Ability to remain calm and in control of a situation.
  • Problem solver – Able to create solutions for any problems that may arise.
  • Microsoft Office and other useful software.
  • Team player- Must be able to work as part of a team.

 

Responsibilities:
  • To serve clients, sell products and meet clients' needs.
  • Service existing accounts and establish new accounts.
  • Recommend changes in products, services, and policies by evaluating results and competitive developments.
  • To resolve clients' complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
  • Drive sales through engagement with clients, suggestive selling, and sharing service knowledge.
  • Consulting with City Hall to connect utilities.
  • Mediation between developers, contractors and clients
  • Carry out property inspections and generate reports to send to clients.
  • Liaise with maintenance companies for repairs when needed.
  • Attend condominium meetings.
  • Update managers by consolidating, analysing, and forwarding daily action summaries.
  • Provide product, promotion, and pricing information by clarifying clients' requests, selecting appropriate information, forwarding information, and answering questions

 

How to apply:

Please send us your CV in English to info@portugalhomes.com, with your name and position in the email's subject.


After Sales & Furniture | Lisbon

Administrative Support |  in Lisbon, Portugal

Portugal Homes, a leading estate agency with an AMI Licence 14414, an APEMIP membership 5940, is currently looking for people to add value to our After Sales department. The After Sales department is a key market differentiator of Portugal Homes. We have designed a unique and unrivalled service tailored to our clients' needs. We have an in-house team that is solely committed to satisfying clients' needs post-purchase, and who guides them through every step of the way. We believe that by providing this service to all our clients we are following our company's core values of honesty, trust and accountability, in everything we do - even after a client has made a purchase.

 

Requirements: 
  • Excel – Intermediate level. 
  • English Fluent. 

 

Responsibilities: 
  • To support the After Sales team with admin duties including creating spreadsheets & booking appointments for clients. 
  • Assist the After Sales team with invoicing and accounting to ensure all clients are up to date with payments. 
  • Recommend changes in products, services, and policies by evaluating results and competitive developments. 
  • To resolve clients' complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. 
  • Drive sales through engagement with clients, suggestive selling, and sharing service knowledge. 
  • Update managers by consolidating, analysing, and forwarding daily action summaries. 
  • Provide product, promotion, and pricing information by clarifying clients' requests, selecting appropriate information, forwarding information, and answering questions. 
  • Support Furniture department within After Sales with ordering stock, scheduling appointments, arranging transport and invoicing , support with client communication is ongoing through the ordering process.

 

Profile & Skills: 
  • Advanced customer focus and customer service skills.  
  • Great verbal and written communication skills. 
  • Ability to remain calm and in control of a situation.  
  • Problem solver – Able to create solutions for any problems that may arise.  
  • Microsoft Office and other useful software including Excel. 
  • Team player- Must be able to work as part of a team. 

 

Useful Work Experience:
  • Past work experience in retail for home decor & furnashings, interior design & space planning, or visual presentation in the home department sector would be a plus, but not mandatory to apply within. 

 

How to apply: 

Please send us your CV in English toinfo@portugalhomes.com, with your name and position in the email's subject.


Portugal Homes is hiring a Telemarketing Professional.

Telemarketing Professional | Algarve

Portugal Homes - Harland & Poston Group is looking to recruit experienced Telemarketing staff to join their growing office. 

We are building a new team in Algarve and would like you to be a part of it. Previous experience in a Telemarketing role is essential and all applicants will need to be fluent in English. We have positions open for English, Portuguese, Turkish, Chinese, Indian & French-speaking staff, you will be part of a dynamic team that will contact clients who are interested in our services and would like further information, no experience in the Real Estate sector is needed and there is no cold calling involved.

If you have previous experience in Telemarketing and are looking for a new challenge then this could be the role for you, working in a state of the art office alongside a high achieving team for one of the fastest-growing Real Estate companies in Portugal. The office is based on Quatro Estradas and you will spend the majority of your day on the phone calling clients from around the world that have enquired directly with our company for Real Estate & Investment purposes, we contact Mid to Senior level professionals so a professional and skilled approach is essential at all times.

You will need to be self-motivated and positive in a demanding role that requires you to be organized and efficient with a desire to achieve more, good keyboard skills are also an advantage as writing up your client reports efficiently will allow you to make more calls during your working day. The role includes a structured development program designed to enhance your ability to progress into management and grow within the company, A comprehensive training program on our business, the market and what we do will be provided for every successful applicant.

 

Details:
  • Working hours: 9 AM – 6 PM;
  • Start Date: Immediate;
  • Job Type: Permanent;
  • Contract Length: Full Time;
  • This role is not your stereotypical Telemarketing role as all our leads are warm and have asked to be contacted.
     
How to apply:

Please send us your CV in English to info@portugalhomes.com, with your name and position in the email's subject.


Senior Web Developer | Lisbon

Portugal Homes, part of the Harland & Poston Group Digital Marketing team is growing and we need one more ninja willing to work, learn and grow with us! Our Group is formed by a group of brands specialized in investment consulting, real estate, travel, and tourism. In addition to the offices in Lisbon, the Algarve, and Dubai we will soon also open international offices in Hong Kong, London, and Istanbul. 

The Portugal Homes - Harland & Poston Group team is composed of multi-disciplined, highly qualified, and specialised professionals who perform their duties with confidence and responsibility. We are looking for a Senior PHP Developer, responsible for managing front-end and back-end services and the interchange of data between the server and the users. Fluent in English and responsible for managing back-end services and the interchange of data between the server and the users. 

Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well. You will also be responsible for writing the custom-made code, not only working with frameworks.

 

Profile & Skills

• At least two years of experience in working with PHP; 

• Strong knowledge of PHP web frameworks such as Laravel and Codeigniter; 

• Profficiency with SQL/MySQL databases and their declarative query languages; 

• Understanding the fully synchronous behaviour of PHP; 

• Understanding of MVC design patterns and deep technical understanding of RESTful API’s 

• Good understanding of front-end technologies, such as JavaScript, HTML5, and CSS3, and ability to update them and create new elements autonomously; 

• Good knowledge of object-oriented PHP and Java programming; 

• Solid background in building scalable distributed products optimised for speed and performance and practical experience with Caching; 

• Understanding accessibility and security compliance, knowing how to implement them for best performance and safety; 

• Strong knowledge of the common PHP or web server exploits and their solutions; 

• Understanding fundamental design principles behind a scalable application; 

• User authentication and authorization between multiple systems, servers, and environments; 

• Integration of multiple data sources and databases into one system; 

• Good knowledge of XML files creation and implementation; 

• Familiarity with limitations of PHP as a platform and its workarounds; 

• Creating database schemas that represent and support business processes; 

• Proficient understanding of code versioning tools, such as Git or Bitcbucket; 

• Ability to code page for performance, following SEO best practice, given by the Marketing Team 

• Passionate about writing well-structured, efficient, and maintainable code, actively keeping the quality of the codebase in check; 

• Experience in common third-party APIs (Google, Facebook, payment processors, etc); 

• Passion for best design and coding practices and a desire to develop new bold ideas; 

• BS/MS degree in Computer Science, Engineering or a related subject; 

• Comfortable working in an English-speaking & agile environment; 

• Excellent English language skills (written and spoken);

 

Responsibilities:

• Integration of user-facing elements developed by front-end developers and developing or upgrading front-end solutions when needed 

• Build efficient, testable, and reusable PHP modules, by the latest standards and best practices 

• Improve the existing code on the existing projects and create new projects with welldocumented code, 

• Solve complex performance problems and architectural challenges, considering page speed, application security, and others 

• Basic and/or extended management of our dedicated Apache server 

• Integration of data storage solutions, connecting, manipulating, and optimising the way the data are presented on the pages across the projects, 

• Write “clean”, well-designed, and well-documented code, 

• Troubleshoot, test, and maintain the core product software and databases to ensure strong optimisation and functionality, 

• Contribute to all phases of the development lifecycle, 

• Provide rigorous analysis of the websites or web page requirements, including the brainstorm sessions and present your own ideas for new projects and revamp the existing one

• Testing and improving existing solutions and building new ones, following the latest trends and best practices.

 

What we offer

• A competitive salary for the right candidate 

• Work in a multidisciplinary team 

• Help and support from the Marketing team 

• A fast-moving exciting environment

 

How To Apply

Send your CV/resumé in English to info@portugalhomes.com, referring to the position you're applying for in the email's subject.


Digital Data Analyst | Lisbon

Portugal Homes, part of the Harland & Poston Group Digital Marketing team is growing and we need one more ninja willing to work, learn and grow with us! Our Group is formed by a group of brands specialized in investment consulting, real estate, travel, and tourism. In addition to the offices in Lisbon, the Algarve, and Dubai we will soon also open international offices in Hong Kong, London, and Istanbul. 

The Portugal Homes - Harland & Poston Group team is composed of multi-disciplined, highly qualified, and specialised professionals who perform their duties with confidence and responsibility. We are looking for a Digital Data Analyst, fluent in English, who will be functioning as the primary Google specialist within the customer experience team, supporting data and product teams in building the right tracking and monitoring ecosystem for customer engagement across both web and mobile. Your role will involve identifying interactions that need to be tracked and working with developers to ensure the correct tags are implemented, and responsible for structuring Google tools for reporting, and creating conversion funnels & reports. 

 

 Key Responsibilities:
  • Create & manage digital marketing campaigns
  • Analyze marketing data from campaigns, real estate portals, website traffic and translate into actionable data for performance improvement
  • Create marketing reports and analyze Harland & Poston Group performance enquiries & budgeting data
  • Manage pay-per-click campaigns in Search, Display, Social Media and Affiliates
  • Perform email marketing and lead generation activities, including formatting, optimizing, and distributing email messages and marketing campaigns, event invitations, announcements, and newsletters
  • Make sure email distribution lists follow marketing best practices, applicable regulations, anti-spam laws, and brand standards
  • Carry out update and maintenance of information and business intelligence relating to activities and marketing within the HubSpot CRM (all related automations with Telemarketing department data etc)
  • Active initiative in developing, launching, and maintaining of blogs, microsites, campaign measurement and analytics
  • Apply tools such as CRM, Google Ads, Google Analytics, Google Tag Manager, social media management platforms, and the CRM in creating, analyzing, and interpreting requested reports
  • Make useful suggestions on improving business processes and procedures, and the department’s business innovation systems
  • Responsible for designing, producing, and distributing specific departmental reports that may be required
  • Ensure documentation and maintenance of daily work activities, including team activities
  • Provide training and deliver presentations when required and directed by the Digital Marketing Director
  • May be responsible for managing supplier relationships (agencies, third party providers etc)
  • Support all departments, if necessary, from marketing campaigns, information, and data point of view
  • Manage digital marketing projects whenever necessary to support the Digital Marketing Director

 

Requirements
  • Bachelor’s Degree in Marketing, Business, Communication or other related fields
  • A Master’s Degree in Marketing, Advertising and Branding will be a plus
  • Knowledge of the digital landscape is a must
  • A clear understanding of brand building through the whole brand funnel and omnichannel media context
  • A strong focus on reaching results/KPIs
  • Excellent English language skills (written and spoken)
  • Good command of Microsoft Office (Word, Excel, PowerPoint, Outlook)

 

What we offer
  • A competitive salary for the right candidate
  • Work in a multidisciplinary team
  • Help and support from the Marketing team
  • A fast-moving exciting environment

 

How To Apply

To apply, please send your CV in English to info@portugalhomes.com


 

Explore more about our teams:

Team dynamics, the key to Portugal Homes success

Portugal Homes team bonding and weekend getaway


Watch some of our staff talking about their day-to-day life at Portugal Homes. We love to have fun even when we’re working! 
Meet the Portugal Homes team below &  learn more about the company's culture

 

Portugal Homes is a part of Harland & Poston group.

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