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Careers at Portugal Homes

After Sales | Algarve

Portugal Homes, a leading estate age

ncy with an AMI Licence 14414, and an APEMIP membership 5940, is currently looking for people to add value to our After Sales department. The After Sales department is a key market differentiator of Portugal Homes. We have designed a unique and unrivalled service tailored to our clients' needs. We have an in-house team that is solely committed to satisfying clients' needs post-purchase, and who guides them through every step of the way. We believe that by providing this service to all clients we are following our company's core values of honesty, trust and accountability, in everything we do - even after a client has made a purchase.

 

Job description:

  • Serves clients, selling products and meeting clients' needs.
  • Services existing accounts and establishes new accounts
  • Recommends changes in products, services, and policies by evaluating results and competitive developments.
  • Resolves clients' complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
  • Drives sales through engagement with clients, suggestive selling, and sharing service knowledge.
  • Updates managers by consolidating, analysing, and forwarding daily action summaries.
  • Provides product, promotion, and pricing information by clarifying clients' requests, selecting appropriate information, forwarding information, and answering questions.

 

Skills:

  • Advanced customer focus and customer service skills
  • Great verbal and written communication skills
  • Ability to remain calm and in control of a situation
  • Microsoft Office and other useful software

 

Requirements:

  • Experience working in a call center
  • English Fluent

 

How to apply:

Please send us your CV in English to info@portugalhomes.com, with your name and position in the email's subject


Property Lister | Algarve

Portugal Homes, a leading real estate agency with AMI Licence 14414, is looking for Property Listers with some experience in the field. However, junior candidates with the right profile will also be in consideration for the job and have access to training from our Property Listers team.

 

We’re offering:

  • A competitive salary for the right candidate;
  • Full help and support from the office team;
  • Training provided by our Property Listers team
  • Between 40k/60k expected earnings

 

Candidate Requirements:

  • Fluent in Portuguese, English, and an extra language would be a plus;
  • Proactive, dynamic and flexible in dealing with stressful situations;
  • Professional, punctual and with a positive attitude;
  • Will to learn;
  • Driver’s License

 

How to apply:

Please send us your CV in English to info@portugalhomes.com, with your name and position in the email's subject


Digital Data Analyst | Lisbon

Portugal Homes is looking for an exceptional and talented person who will want to show how digital analytics can have a positive impact on understanding customer behaviour and developing the right marketing strategies. The role will be hands-on, conducting digital analysis on multiple sources of data (incl. client data), developing analytics solutions to deliver value through understanding the performance of each marketing channel & campaigns; actioning these insights by building recommendations and visualisations.

 Key Responsibilities:

  • Create digital marketing campaigns
  • Analyze marketing data from campaigns, portals, website traffic and translate it into actionable data for performance improvement
  • Create marketing reports and analyze Harland & Poston Group performance data
  • Manage Pay-Per-Click campaigns in Search, Display, Social Media, Video and Affiliates
  • Perform email marketing and lead generation activities, including formatting, optimizing, and distributing email messages and marketing campaigns, event invitations, announcements, and newsletters
  • Make sure email distributions follow marketing best practices, applicable regulations, anti-spam laws, and brand standards
  • Carry out updates and maintenance of information and business intelligence relating to activities and marketing within the Hubspot CRM
  • Help in developing, launching, and maintaining blogs, microsites, campaign measurement and analytics
  • Apply tools such as CRM, Google Analytics, Google Tag Manager, social media management platforms, and the CRM in creating, analyzing, and interpreting requested reports
  • Make useful suggestions on improving business processes and procedures, and the department’s systems
  • Responsible for designing, producing, and distributing specific departmental reports that may be required
  • Ensure documentation and maintenance of daily work activities, including team activities
  • Provide training and deliver presentations when required and directed by the Digital Marketing Director 
  • May be responsible for managing supplier relationships.
  • Create Translations for key websites for the Harland & Poston Group
  • Support all teams if necessary, from marketing, information, and data point of view
  • Manage digital marketing projects whenever necessary to support the Digital Marketing Director

 

Requirements

  • Bachelor’s Degree in Business, Marketing, Communication, or other related field
  • Master’s Degree in CRM, Data, Information Systems is a plus
  • Knowledge of digital landscape is a must
  • Clear understanding of attribution models and digital marketing campaign performance
  • A strong focus on reaching results/KPI’s
  • Excellent English language skills (written and spoken)
  • Good command of Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Power BI, Python or C++ Skils will be an added advantage, but not mandatory

 

What we offer

  • A competitive salary for the right candidate
  • Work in a multidisciplinary team
  • Help and support from the Marketing team
  • A fast-moving exciting environment

 

How To Apply

To apply, please send your CV in English to info@portugalhomes.com


Telemarketing Professional | Algarve

Portugal Homes is looking to recruit experienced Tele Marketing staff to join their growing office. We are building a new team in Algarve and would like you to be a part of it. Previous experience in a Telemarketing role is essential and all applicants will need to be fluent in English.

We have positions open for English, Portuguese, Turkish, Chinese, Indian & French-speaking staff, you will be part of a dynamic team that will contact clients who are interested in our services and would like further information, no experience in the Real Estate sector is needed and there is no cold calling involved.

If you have previous experience in Telemarketing and are looking for a new challenge then this could be the role for you, working in a state of the art office alongside a high achieving team for one of the fastest-growing Real Estate companies in Portugal.

The office is based on Quatro Estradas and you will spend the majority of your day on the phone calling clients from around the world that have enquired directly with our company for Real Estate & Investment purposes, we contact Mid to Senior level professionals so a professional and skilled approach is essential at all times.

You will need to be self-motivated and positive in a demanding role that requires you to be organized and efficient with a desire to achieve more, good keyboard skills are also an advantage as writing up your client reports efficiently will allow you to make more calls during your working day.

The role includes a structured development program designed to enhance your ability to progress into management and grow within the company, A comprehensive training program on our business, the market and what we do will be provided for every successful applicant.

Details:

  • Working hours: 9 AM – 6 PM;
  • Start Date: Immediate;
  • Job Type: Permanent;
  • Contract Length: Full Time;
  • This role is not your stereotypical Telemarketing role as all our leads are warm and have asked to be contacted.
     

Please send us your CV in English to info@portugalhomes.com, with your name and position in the email's subject.


 

Explore more about our teams:

Team dynamics, the key to Portugal Homes success

Portugal Homes team bonding and weekend getaway


Watch some of our staff talking about their day-to-day life at Portugal Homes. We love to have fun even when we’re working! :)

Meet the Portugal Homes team below and click here to learn more about the company's culture

Meet the Team Portugal Homes

 

Staff-Description-Footer

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