About the Group:

Harland & Poston Group, a leading real estate developer, is currently looking for people to add value into our Project Development & Construction department. The Project Development & Construction Department is a key market differentiator of Harland & Poston Group, providing a unique and unrivalled service tailored to our investor's needs always following our company's core values of honesty, trust, and accountability, in everything we do.

Details:

Office Location: Algarve, Portugal (Almancil Office)

Contract Length: Full-time 

Working Hours: 9h00 – 18h00  Monday to Friday (there might be a need to be adjusted once the hotels are operating).

Role Overview: Reporting directly to the Business Development Director the Hospitality Manager will be responsible for ensuring that our hotels consistently meet the requirements and standards set by the hotel brand we are partnering with.

What we Offer:

• A competitive salary for the right candidate
• Work in a multidisciplinary team
• Help and support from the Project Development & Construction Team
• A fast-moving exciting environment

How to Apply: To apply, please send your CV/resumé in English to liza.gallagher@harlandposton.com, referring to the position you are applying for in the email's subject. Please, only apply if you have the skills, education and experience required.

Education

• Degree in Hotel, Hospitality and/or Tourism Management, Business, or a relevant field of work – Mandatory.

Experience

• 5+ years progressive work-related experience with demonstrated experience in organizing, planning, and executing large scale luxury hospitality projects from conception through implementation.
• Experience in Hotel Pre-Opening is a plus.
• The Hospitality Manager must have an in-depth knowledge of hotel management requirements and legislation.

Skills

Communication

• Will act as the primary point of contact between our hotel and the hotel brand to facilitate regular communication to address any questions, concerns, or updates regarding brand standards, policies, and legal requirements.

Compliance Monitoring

• Will closely monitor and assess our hotel's operations, facilities, and services to ensure they align with the brand's standards and legal requirements, assisting in leading the implementation and management of policies, operating procedures, and regulations, including inspecting and reporting.
• Conduct regular audits, inspections, and reviews to identify any gaps or deviations from the brand's guidelines. As well as maintain accurate records and documentation related to compliance with the brand's requirements and legal matters. This includes keeping track of audits, inspections, and other compliance-related activities.
• Prepare regular reports to update senior management on the hotel's compliance, including financial status of the business.

Problem Solving
 

• In case of any non-compliance issues or challenges, the Hospitality Manager shall work with relevant departments and teams to identify solutions and implement corrective actions.
• Liaise with the hotel brand's representatives to address any concerns and resolve any compliance-related issues promptly.

Relationship Management
 

• Building and maintaining a strong working relationship with the hotel brand's representatives is crucial.
• Will engage in regular communication, attend brand-related meetings, and collaborate with brand managers to ensure a smooth partnership and alignment with the brand's goals.

Hotel Management:
 

• Oversee the hotels daily operations and assure the hotels performance are aligned with the goals established.
• Select and recruit the necessary qualified staff.
• Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives.
• Plan activities and allocate responsibilities to achieve the most efficient operating model.
• Manage budgets/expenses, analyse and interpret financial information and monitor sales and profits.
• Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services.
• Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.).
• Deal with maintenance issues, shortages in staff or equipment, renovations etc.
• Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
• Inspect facilities regularly and enforce strict compliance with health and safety standards.