Introduction

Learn about our After Sales service

The After Sales department is one of the main differentiators of Portugal Homes. We have designed something very unique and beneficial for our clients. We have an in-house team that is solely committed to satisfying clients' needs post-purchase, and to be with them every step of the way, if needed, ensuring any and every issue can be addressed.

We believe that by providing this service for all clients we are making it clear that our company's core values of honesty, trust and accountability are ingrained in everything we do - even after a client has made a purchase.

We could try our best to list all the services that this department offers to our customers, but it wouldn't be enough. Each client is different and has different needs, hence the service provided is always personalized. From picking up your forgotten bunny in the property to attending the condominium meetings, the After Sales is available to meet your needs at all times.

Advantages of joining our After Sales

Benefits of using our services

Real Estate Added Value

The property management service ensures you add value to your property and save money at the same time.

Direct Contact with local experts

After Sales guarantees you get the best local experts for the best prices.

Average 6% Yield returns

Our services help you make sure you get the best return percentage possible.

What type of client am I?

The most notable attraction in Avenida da Liberdade is Avenida da Liberdade itself. This boulevard, built in the 19th century in the style of the Champs-Elysees in Paris, is the main avenue of the city. It runs north for a 1.6 km, from Restauradores Square to Marquês de Pombal Square, and is more than 90m wide. An elegant avenue with fountains, café tables shaded by trees, as well as a cobblestone pavement decorated with unique patterns.

A few of the original mansions have been preserved, and many are outstanding from an architectural standpoint. In this avenue, there is also a monument to homage the Heroes of the Great War, a tribute to the 50 000 Portuguese soldiers who fought in World War I.

This is also the site of the city's grander hotels and designer shops, including names like Louis Vuitton, Prada, Dolce & Gabbana, Versace, Tods, Burberry, Hugo Boss, Miu Miu, among others.

Top things to do in Avenida da Liberdade.

The most notable attraction in Avenida da Liberdade is Avenida da Liberdade itself. This boulevard, built in the 19th century in the style of the Champs-Elysees in Paris, is the main avenue of the city. It runs north for a 1.6 km, from Restauradores Square to Marquês de Pombal Square, and is more than 90m wide. An elegant avenue with fountains, café tables shaded by trees, as well as a cobblestone pavement decorated with unique patterns.

A few of the original mansions have been preserved, and many are outstanding from an architectural standpoint. In this avenue, there is also a monument to homage the Heroes of the Great War, a tribute to the 50 000 Portuguese soldiers who fought in World War I.

This is also the site of the city's grander hotels and designer shops, including names like Louis Vuitton, Prada, Dolce & Gabbana, Versace, Tods, Burberry, Hugo Boss, Miu Miu, among others.

Top things to do in Avenida da Liberdade.

The most notable attraction in Avenida da Liberdade is Avenida da Liberdade itself. This boulevard, built in the 19th century in the style of the Champs-Elysees in Paris, is the main avenue of the city. It runs north for a 1.6 km, from Restauradores Square to Marquês de Pombal Square, and is more than 90m wide. An elegant avenue with fountains, café tables shaded by trees, as well as a cobblestone pavement decorated with unique patterns.

A few of the original mansions have been preserved, and many are outstanding from an architectural standpoint. In this avenue, there is also a monument to homage the Heroes of the Great War, a tribute to the 50 000 Portuguese soldiers who fought in World War I.

This is also the site of the city's grander hotels and designer shops, including names like Louis Vuitton, Prada, Dolce & Gabbana, Versace, Tods, Burberry, Hugo Boss, Miu Miu, among others.

Top things to do in Avenida da Liberdade.

The most notable attraction in Avenida da Liberdade is Avenida da Liberdade itself. This boulevard, built in the 19th century in the style of the Champs-Elysees in Paris, is the main avenue of the city. It runs north for a 1.6 km, from Restauradores Square to Marquês de Pombal Square, and is more than 90m wide. An elegant avenue with fountains, café tables shaded by trees, as well as a cobblestone pavement decorated with unique patterns.

A few of the original mansions have been preserved, and many are outstanding from an architectural standpoint. In this avenue, there is also a monument to homage the Heroes of the Great War, a tribute to the 50 000 Portuguese soldiers who fought in World War I.

This is also the site of the city's grander hotels and designer shops, including names like Louis Vuitton, Prada, Dolce & Gabbana, Versace, Tods, Burberry, Hugo Boss, Miu Miu, among others.

Top things to do in Avenida da Liberdade.

The most notable attraction in Avenida da Liberdade is Avenida da Liberdade itself. This boulevard, built in the 19th century in the style of the Champs-Elysees in Paris, is the main avenue of the city. It runs north for a 1.6 km, from Restauradores Square to Marquês de Pombal Square, and is more than 90m wide. An elegant avenue with fountains, café tables shaded by trees, as well as a cobblestone pavement decorated with unique patterns.

A few of the original mansions have been preserved, and many are outstanding from an architectural standpoint. In this avenue, there is also a monument to homage the Heroes of the Great War, a tribute to the 50 000 Portuguese soldiers who fought in World War I.

This is also the site of the city's grander hotels and designer shops, including names like Louis Vuitton, Prada, Dolce & Gabbana, Versace, Tods, Burberry, Hugo Boss, Miu Miu, among others.

Top things to do in Avenida da Liberdade.

What tailored services do we offer?

Fiscal Representation - Once you have your Fiscal Representation, you will be able to open a bank account in order to move funds for the acquisition.
Property Management - We delived monthly reports if you are away or overseas.
Leisure Concierge - We provide a stress-free stay, helping you with transfers and bookings.
Building Project Management - The Project Management team is present during the purchasing to selling the renovated units.
Golden Visa Information - We get updates and follow ups from the developer's work to give you updates of the process.
Learn more

Services

In-depth explanation of each option

1. Managing your Property

The After Sales department can be entrusted the whole process. The process begins with getting the property ready to rent.

In order to start renting, the property needs to have a short-term renting license associated with it. To do so, the application needs to be submitted to the City Hall, with the right documentation, including a specific communication to the Portuguese Finance department declaring the short-term renting business. Usually, this process can take one to two weeks to be put in place and successfully receive an AL Code.

During the process of this application, there's a few steps the After Sales has to follow:

  • Proceed to the requirements of the short-term renting according to the Portuguese Law
  • Set up multi-risk insurance, which we set up with our partner insurance companies;
  • Install the Safety Kit equipment, for which we are also in contact with the direct suppliers of that equipment;
  • Set up the utility services (water, electricity, gas)
  • Set up Internet and TV pack.

The next step is choosing the right rental agency.

2. Fiscal Representation

The After Sales department can be entrusted the whole process. The process begins with getting the property ready to rent.

In order to start renting, the property needs to have a short-term renting license associated with it. To do so, the application needs to be submitted to the City Hall, with the right documentation, including a specific communication to the Portuguese Finance department declaring the short-term renting business. Usually, this process can take one to two weeks to be put in place and successfully receive an AL Code.

During the process of this application, there's a few steps the After Sales has to follow:

  • Proceed to the requirements of the short-term renting according to the Portuguese Law
  • Set up multi-risk insurance, which we set up with our partner insurance companies;
  • Install the Safety Kit equipment, for which we are also in contact with the direct suppliers of that equipment;
  • Set up the utility services (water, electricity, gas)
  • Set up Internet and TV pack.

The next step is choosing the right rental agency.

3. Leisure Concierge

The After Sales department can be entrusted the whole process. The process begins with getting the property ready to rent.

In order to start renting, the property needs to have a short-term renting license associated with it. To do so, the application needs to be submitted to the City Hall, with the right documentation, including a specific communication to the Portuguese Finance department declaring the short-term renting business. Usually, this process can take one to two weeks to be put in place and successfully receive an AL Code.

During the process of this application, there's a few steps the After Sales has to follow:

  • Proceed to the requirements of the short-term renting according to the Portuguese Law
  • Set up multi-risk insurance, which we set up with our partner insurance companies;
  • Install the Safety Kit equipment, for which we are also in contact with the direct suppliers of that equipment;
  • Set up the utility services (water, electricity, gas)
  • Set up Internet and TV pack.

The next step is choosing the right rental agency.

4. Golden Visa

The After Sales department can be entrusted the whole process. The process begins with getting the property ready to rent.

In order to start renting, the property needs to have a short-term renting license associated with it. To do so, the application needs to be submitted to the City Hall, with the right documentation, including a specific communication to the Portuguese Finance department declaring the short-term renting business. Usually, this process can take one to two weeks to be put in place and successfully receive an AL Code.

During the process of this application, there's a few steps the After Sales has to follow:

  • Proceed to the requirements of the short-term renting according to the Portuguese Law
  • Set up multi-risk insurance, which we set up with our partner insurance companies;
  • Install the Safety Kit equipment, for which we are also in contact with the direct suppliers of that equipment;
  • Set up the utility services (water, electricity, gas)
  • Set up Internet and TV pack.

The next step is choosing the right rental agency.

5. Building Project Management

The After Sales department can be entrusted the whole process. The process begins with getting the property ready to rent.

In order to start renting, the property needs to have a short-term renting license associated with it. To do so, the application needs to be submitted to the City Hall, with the right documentation, including a specific communication to the Portuguese Finance department declaring the short-term renting business. Usually, this process can take one to two weeks to be put in place and successfully receive an AL Code.

During the process of this application, there's a few steps the After Sales has to follow:

  • Proceed to the requirements of the short-term renting according to the Portuguese Law
  • Set up multi-risk insurance, which we set up with our partner insurance companies;
  • Install the Safety Kit equipment, for which we are also in contact with the direct suppliers of that equipment;
  • Set up the utility services (water, electricity, gas)
  • Set up Internet and TV pack.

The next step is choosing the right rental agency.

Equipa

Conheça os professionais
Margarida Sousa
After Sales - Operations
Hugo Dias
After Sales - Furniture Support
Joanne Smith
After Sales Manager
Jedidiah Lopes
After Sales - Furniture Support
Teresa Pinto
After Sales - Operations
Gonçalo Graça
After Sales - Operations
Rico Griffiths
After Sales - Property Manager
Viviane Bergmann
After Sales Admin & Sales Assistant

After Sales Timeline

Workflow during the process

Year 0
Year 1
Year 2
Year 3
Year 4
Year 5
  • Starting Point
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
  • Renting Property
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
    • Fiscal Representation
  • Renting Property
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
    • Fiscal Representation
  • Renting Property
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
    • Fiscal Representation
  • Starting Point
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
  • Renting Property
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
    • Fiscal Representation
  • Renting Property
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
    • Fiscal Representation
  • Renting Property
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
    • Fiscal Representation
  • Starting Point
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
  • Renting Property
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
    • Fiscal Representation
  • Renting Property
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
    • Fiscal Representation
  • Renting Property
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
    • Fiscal Representation
  • Starting Point
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
  • Renting Property
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
    • Fiscal Representation
  • Renting Property
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
    • Fiscal Representation
  • Renting Property
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
    • Fiscal Representation
  • Starting Point
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
  • Renting Property
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
    • Fiscal Representation
  • Renting Property
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
    • Fiscal Representation
  • Renting Property
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
    • Fiscal Representation
  • Starting Point
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
  • Renting Property
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
    • Fiscal Representation
  • Renting Property
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
    • Fiscal Representation
  • Renting Property
    • After Sales Agreement
    • Bank Account Opening
    • Fiscal Representation
    • Fiscal Representation

Properties in Lisbon

See all properties managed by us

On the map below you can view all the properties managed by our After Sales team, within the Lisbon area. Please interact with each region in order to see more information about each asset managed by Portugal Homes.

Marvila
Location Investors from
Rua do Alvito, Lisboa
Rua do Alvito, Lisboa
Rua do Alvito, Lisboa
Rua do Alvito, Lisboa

Testimonials

What our clients say about us
They were very accommodating and helpful. They tried their very best to see that we would get what we need.
Robert Ynson Jr.
From the Philippines
João is friendly, knowledgeable and approachable. We had fun seeing the properties.
Jeannie & Alan Park
From Hong Kong, China
Overwhelming. Luisa has exceeded our expectations on all levels. Trust was established immediately. Enhanced by super friendly professionalism. The networks to banks, accountants, lawyers was seamless. there is not enough space here to write all the positives, enough to say we are making an offer and we only arrived 4 days ago. Its impossible to improve from perfection!
John Mulroe and Wiebke Bock
Ryann has been extremely helpful and responsive to our questions. It was a delight to have worked with him, including Mariana, Luísa, and David as well. Very experienced team!
Marjorie Tan-Thronson
From the USA
Could not have asked for a better team. Very happy, satisfied and glad we've done business together. 
Arthit Narula
From Thailand

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